I called snow Joe Sun Joe or whatever, the phone # on the manual, but they won't repair my mower. Longer cords need to be a larger gauge wire. As things turned out, common sense ruled the day and I finally became aware of the need to make sure that a hinged door did not impede the intake of cut grass. I believe a minute one ... Like a year... See product description. I would not recommend using 2 extension cords. It falls apart and the company does not have spare parts, such as wheels, in stock for about 2 summers now. iv) Repair any damage before restarting and operating the lawn mower. If the, plug does not fit fully into the wall outlet, reverse the, plug. Good luck! 2. Ditch it a pick it up with a mower. The mower is approximately 36 inches long which includes the grass bag and approximately 18 inches wide. Yes when you open the box it is inside with instructions on how to assemble and use. This will get you a little closer to determining if it is a mechanical problem with the motor or an electrical problem. change the equipment plug, extension cord receptacle. That is on springs, when the bag is not attached it automatically covers the back of the mower. We're very happy with it. The area that I cut is a fenced in area for two small dogs and I do not want the clipping on their feet, so I don't use the mower without the bagger attachment. "When using electric lawn mowers, basic safety precautions, should always be followed to reduce the risk of fire, electric, shock, and personal injury, including the following: ", Warning: Risk of injury could occur if the lawn mower is. I had to change the extension cord I was using for a bigger one, not size, just heavy duty. Your yard is around 10,000 sf so it would be better to get a larger mower, and maybe one that uses gas. Let it rest and when the reset button pops out again, you will be able to start it up again. Sun Joe MJ401E-PRO 14 inch 13 Amp Electric Lawn Mower w/Side Discharge Chute, 14", Green POWERFUL: 13-amp motor cuts a 14-inch wide path ADJUSTABLE DECK: Tailor cutting height with 3-position height control The Sun Joe brand saw its debut in May 2009 with the first Mow Joe lawnmower. Good t hing my grandson is a SR Engineering Student :-). Free shipping . 3. I've been using a standard extension cord for months now and no motor burn out. Pull-up that black flap. Gets stuck and pulverizes the spot, killing it. You cannot just use any old extension cord. I would suggest purchasing at least a 14 gauge cable locally so if it turns out to be the mower you can return the cable or keep if when your replacement mower comes to you. Disconnect the electrical supply to the mower. parts. To reduce the likelihood of disconnection of lawn, ii) Use one of the plug-receptacle retaining straps or, 16-inch 12-amp electric lawn mower (17 pages), 17-inch 13-amp electric lawn mower + mulcher (17 pages), 20-inch 12-amp electric lawn mower (21 pages), 14-inch 13-amp electric lawn mower with side-discharge chute (17 pages), 16-inch manual reel mower with grass catcher (13 pages), 16-inch manual reel mower with catcher (6 pages), 20-inch manual reel mower with catcher form no. MY LAWN MOWER WON'T START AND IT SOUNDED LIKE IT WANTED TO AND THEN JUST STOPPED AND WOULDN'T START AT ALL - ANY SUGGESTIONS? Sun Joe MJ500M Mow Joe Pros: What People Like About this Mower Let’s start with the things that this mower does do well according to consumers that have bought and used it on their lawns: Setup is a Breeze – First impressions are important in life in general, and so it’s nice that when you open the box, you won’t be left cursing … I live in AZ also and my grass is also surrounded by small rocks. service or repair, contact an authorized Snow Joe® + Sun Joe ® dealer or call the Snow Joe + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563). Always, keep body parts (i.e. extension cord suitable for outdoor use, such as SW, EXCEPTION: This warning does not apply to a battery, 9. The bag is a joke. I think this is the coolest mower ever. may result in serious bodily injury or death. Ensure all covers and guards are securely in place, Hot surfaces (i.e. Say goodbye to gas, oil, noxious fumes and costly tune-ups, and tame the urban jungle with the Read honest … A Sun Joe MJ401E Mow Joe Review Won't Answer These 56 Questions - Part 1 of 2. I hope this helps. I think it is a very long warranty, as the manufacturer wants to keep owners happy. Are you tilting it backward and letting it get up to speed before setting it down to mow? 7. No, not that problem. Personally, I've never been fond of bagers. The grass goes down near your feet. My lawn mower did that when it stalled on me because there was to much grass clogging it up where the blade was. I really like it, and I believe anyone getting it as a gift would be quite satisfied regardless of what the box looks like! If the plug still does not fit, contact a qualified, electrician to install the proper wall outlet. I stretched it across the span of the front wheels, just outside of each wheel and got 16.25inches. GreenWorks 25142 16-Inch 10 Amp Corded Electric Lawn Mower; 4. If you grass is just the slightest too long, or too damp, it will stall out. If you use snow joe without the grass catcher, it builds up inside the mower to a degree. 1. I use the grass saver sometimes and sometimes i do not. But checking the cord is a good Idea. I am a woman who has used this little jewel all summer long. Service and Support 1. Have not purchased the "Amazon" cord but, yes a too small cord can cause motor damage. 18. Lift up the back plate, keep the bag as level as possible and set in. So today I mowed for about 20 minutes in 90 degree heat when I stopped to move the extension cord. If you have any problems starting them this one is great no problem. I never used it because it was a pain to get on and to empty. Mid-range: Most Sun Joe mowers cost between $130 and $300, which covers all the corded models and the impressive 28- and 40-volt … Use of rubber, gloves and footwear is recommended when working, 5. The lawn mower is about 16 inches wide, including the wheels, and about 24 inches long (not including the handle or bag). On the telephone the company promised to honor their guarantee a month ago but so far have failed to send a replacement. I know my husband was very impressed with the warranty, just as he was in the amazing little mower. If the plug still does not fit, contact a qualified electrician to install the proper wall outlet. Yet, in your specific case, there is no need for worry, if all you wish to do is hide any indication of the carton's contents. Sun Joe MJ403E-RM 13-Amp 17-Inch Electric Lawn Mower (Certified Refurbished) $109.00. Sun Joe is conspicuous among modern lawn and garden tool brands for its focus on ecologically sound electric devices which nevertheless offer sturdy working characteristics. I do have to stop and take the grass out once in a while but for me I love it. We do not have overly thick grass in Colorado but it easily cuts 3 inches of grass. I consider this a light duty lawnmower. “When using electric lawn mowers, basic safety precautions should always be followed to reduce the risk of fire, electric ... A Division of Snow Joe, LLC R. 2 Method of securing cord set ... Repair any damage before restarting and operating the lawn mower. An undersized, cord will cause a drop will cause a drop in line voltage. I know I have written a good review about the last one I purchased but this time I think the motor blew. If I can't fix stuff with duct tape or WD-40, I ask the guys at the tool outlet store and they usually have an answer for me. Always follow these safety guidelines. I LIVE IN AZ AND MY GRASS AREA IS SURROUNDED BY SMALL ROCKS THAT MY DOGS TRACK INTO THE GRASS, HOUSE ETC... HOW WILL THIS LAWNMOVER HANDLE THAT? Yes, you need a heavy duty extension cord. 1REVIEW SAID WRONG EXT.CHORD CAN BURN MOTOR, That is true. Product Title Sun Joe 14" Replacement Blade (MJ401E) – MJ401 ... Average rating: 4.7 out of 5 stars, based on 18 reviews 18 ratings Current Price $16.12 $ 16 . Yes you do need an extension cord. Or maybe I order so few large items, I just assumed. I IMAGINE YOU'D BE COVERED IN GRASS CLIPPINGS THAT WAY. Only use identical replacement blades and other genuine parts. I truly hope that, in spite of my seeming naivete, this may truly help you. Just buy an outdoor extension cord from Home Depot or Lowes and it will work fine. mower. Keeping your lawn in tip-top shape is a lot easier when you've got a Sun Joe mower in your toolshed. ALSO, CAN WE ADJUST THE HEIGHT OF GRASS CUTTING? ii) Remove the safety key. I am 75 years old and i can not stop a larger one and I have problems with my neck and knees but I still enjoy using my lawnmower. "Yes" is the answer to your question, IF it keeps running. I bought a 100' extension cord to meet the size needs of the area that is going to be cut. GreenWorks 25022 20-inch 12 amp Corded Electric Lawn Mower; 6. 9. Check out our guide to … Its compact size helps to turn the engine at … and every other friday, when there has been no rain for several days, it takes me less than ten minutes to mow the lawn. They don't always do a great job, so we use this lawnmower to "touch up" those areas the landscapers have missed. I use it for mowing a curb strip that is about 40 feet by 10 feet. 56-Volt Lithium-ion Cordless Battery Walk Behind … What that amounts to is a very slow cut- you don't want to mow at normal speed. Under 25 feet 16 AWG should be okay - that's what I use. 4. Learn more about the issue you are having or any product information that you may be looking for. I measured my mower with a metal tape measure. The best electric lawn mowers have batteries that last up to an hour, but the Sun Joe’s is perfect for lawns that are 1/4 acre or less and regularly maintained.. Parts and labor or replacement for a manufacturing defect. I had a defective part from the beginning and it took two months to get the replacement. The best electric lawn mowers have batteries that last up to an hour, but the Sun Joe’s is perfect for lawns that are 1/4 acre or less and regularly maintained.. Coleman Cable 02409, 14/3 SJTW. But the one on this little mower is incredibly easy to put on and off. US Wire 63100 14/3 100-Foot SJTW Orange Medium Duty Extension Cord this one is 14 gauge. Lawn mower repair $50 pic hide this posting restore restore this posting. Sometimes I even go on the edges of the cement shoulder and it works without hitting the blades. The deck of the mower is small and you might find it takes a long time to get a quarter acre mowed. This is not to be mistaken as a high-power gas power machine, otherwise it will burn out on you. Good mower. Extension cord – Make sure your extension cord set is, in good condition. Sun Joe electric mower (MJ401e) is getting power but the motor won't turn over. 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